Kognic is a fast-growing startup on a mission to make cars pass their vision test. We provide our clients with the ground truth information to build and validate their systems and the insights to know they have the right data for their use case. That means we provide the labels telling what is in the data.

The team
Customer Success is the client's best friend. We are here to make the experience of Kognic phenomenal by helping the clients get the most out of the Kognic Platform.

The role
As a Customer Success Manager at Kognic you will act as a partner, coach, project manager or product expert - depending on what the situation requires. 

You will be at the heart of things, both within Kognic and in the interface with our customers. We are depending on you to build strong, long-lasting relationships with our customers and work closely with them on a daily basis to ensure that they get the most out of their engagement with Kognic. You don’t do this alone, you will be a part of and lead account teams together with Perception Experts, Data Delivery Managers and Account Managers.

In this role, you are a part of shaping the future of Kognic by being the expert of our clients and ensuring our position in the market by continuously growing our client base and retaining satisfied customers. You will work closely with Product Management and our Engineering teams and communicate to them what our customers need today and what they want in the future.

Who you are

You have the right mindset and passion – that is what we value the most. We encourage various backgrounds and experiences that can make you a good fit for this role and our team. If you are unsure of how you could fit, don't hesitate to apply and we can figure it out together.

We believe that you are passionate about customers and that you get excited by the idea to grow our client base, while also keeping our current clients happy. You get inspired by solving technical and commercial challenges. If you see yourself as an excellent communicator who can use your skills in conversations, as well as in, converting ideas to visual presentations - then you will likely thrive in this position! 

Besides this, we see that you fit into several of these:

• Fluent in English, written and spoken
• University degree in business, economics, engineering or similar and/or previous experience of project management/project coordination 
• Have a creative state of mind in connection to sales 
  

What is in it for you?
Other than working with extremely talented and humble people in a fun and creative environment we also have a lot of other great benefits!

• Strong values and purpose-driven company 
• Workplace flexibility and Work-life balance 
• Competitive salaries 
• Exciting career opportunities in a dynamic and fast scaling startup! 
• Working abroad 15 days/year
• Parental pay, salary exchange, maximum health benefit, order your own workstation, place your own pension - to name a few 

About Kognic
Kognic was founded in 2018 by Oscar Petersson and Daniel Langkilde, two engineering physicists working in the field of Deep Learning. Our mission is to make safe perception for autonomous mobility possible. We now support world-leading companies in the field of Autonomous Driving, Advanced Driving Assistance Systems and Active Safety development worldwide. 

Our headquarters is located at Lindholmen, just by the beautiful waterfront and Lindholmen Science Park.